Delete your Kvadrino account

How to delete the account

1. Open kvadrino.com and sign in with Google or Telegram, as in the app. If you signed in with a code by e-mail, press “Forgot password?” on the sign-in page and enter the same e-mail: you will get a link to set a password.
2. Open your account, then “Privacy”.
3. Press “Delete account” and confirm.

Or write to support@kvadrino.com from the e-mail address of the account, and we will delete it for you.

What is deleted

• The account: e-mail address, name, the devices you signed in from.
• Everything synced: jobs, rooms, estimates and their versions, rates, business details, logo and the customer data you entered.

When

• The account and its data are deleted from the server 14 days after the request; during these days you can cancel the deletion.
• They disappear from backups as the backups are renewed, within 6 months at most.
• Crash reports are not linked to the account and are deleted after 90 days anyway.
• The data on your phone or computer stays until you delete the app or its data.

Delete only some data

To delete only some data and keep the account (for example a job or a customer’s contacts), write to support@kvadrino.com which data to delete. We delete it from the server within 14 days and from backups within 6 months.